Frequently Asked Questions
Everything you need to know about shopping with Revibe.
Are the electronics at Revibe brand new or refurbished?
We specialize in both brand new and certified pre-owned electronics. Every refurbished item undergoes a rigorous 40-point diagnostic test to ensure it meets our high performance standards before reaching your door.
What is the standard shipping timeframe?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do my purchases come with a warranty?
Yes, all electronics purchased through Revibe include a comprehensive 12-month limited warranty that covers hardware defects and technical malfunctions.
What is your return policy?
We offer a 30-day risk-free return policy. If you are not satisfied with your device, you can return it in its original condition for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.